FAQs

1. What is EcoStock Solutions?

EcoStock Solutions is dedicated to redistributing returned, overstocked, and surplus goods from major retailers to value-conscious customers. Our goal is to minimise waste and promote sustainable shopping by giving these items a second chance.

2. How does EcoStock Solutions work?

We purchase excess inventory, customer returns, and surplus stock from retailers and manufacturers. These items are then made available to our customers at affordable prices.

For Customers

3. What kind of products do you sell?

We offer a wide range of products, including electronics, clothing, home goods, tools, toys, and more. Inventory varies based on availability, so check back often for new stock!

4. Are the products new or used?

Most of our items are customer returns or overstock. Some may show minor signs of use or damaged packaging. It'll state on each individual product page. 

5. Can I return items I’ve purchased?

Due to the nature of surplus goods, all sales are final. If you experience an issue, please contact our support team, and we’ll do our best to help.

6. How can I shop with EcoStock Solutions?

You can browse and purchase products directly through our online store. Stay updated on our latest inventory by subscribing to our newsletter.

For Retailers and Manufacturers

7. How can I sell my excess inventory to EcoStock Solutions?

If you’re a retailer or manufacturer with returned, overstocked, or surplus goods, reach out to us through our Work With Us page. We’ll assess your inventory and provide a fair offer.

8. What types of goods do you accept?

We accept a wide range of product categories, including electronics, clothing, home goods, and more. Contact us to discuss your inventory, and we’ll let you know if it’s a good fit.

9. How does the process work for selling inventory?

After reaching out, we’ll evaluate your goods, agree on pricing, and arrange for collection or delivery. We handle the logistics, ensuring a smooth and hassle-free process.

Sustainability and Impact

10. How does EcoStock Solutions promote sustainability?

By redistributing returned and overstocked items, we help reduce waste and support a circular economy. Instead of these goods ending up in landfills, we ensure they find new homes with customers who need them.

11. Do you support any environmental initiatives?

Yes! EcoStock Solutions is committed to reducing waste and continuously explores partnerships with environmental organisations to promote sustainability in retail.

Other Questions

12. Do you offer wholesale options?

Yes, we work with businesses looking to purchase items in bulk. Contact us for more information about our wholesale program.

13. How can I contact EcoStock Solutions?

You can reach us through our Contact Us page or via email. We’re happy to assist with any questions or concerns.

14. Can I subscribe to updates about new stock?

Absolutely! Sign up for our newsletter to stay informed about the latest arrivals and special offers.